The room cleaning lady was superb! The entertainment crew and also the kids club they were superb. The different restaurant staff were very professional, the tall Pizza guy by the pool and the buffet by the beach Excellent crew very attentive and professional.
Gaetchen
mei 2024
The resort is expansive, offering plenty of activities. The privileged room I stayed in was incredibly spacious, and I believe all the rooms boast wonderful views. The kids' activities, along with the availability of small cars for transportation, make it family-friendly. As an all-inclusive resort, both the food and alcoholic beverages exceeded expectations, with the Christmas Eve experience standing out for its exceptional food, service, and shows. The beach, characterized by its wild beauty, adds to the overall charm of the resort
Manuela
december 2023
Alexis
maart 2024
We stayed in Catalonia for eight nights in a ground floor Privileged room. The hotel on a whole was fantastic, one of the best we’ve ever been to. The resort is so beautiful, we loved the gardens, the little lake and it’s stress free area where you can just enjoy watching the ducks, the birds, the fish or read a book. We loved the wide sandy beach and all the palm trees. It felt like a real paradise! The staff are kind and warm, they work so hard and are happy to help with anything you need. Many thanks to the staff at La Palapa restaurant by the beach, who made our little girl’s 2nd birthday so special. They helped by organising a birthday lunch for her and her holiday friends. They all sang happy birthday to her, provided a cake (with the help of guest services), and made sure the adults were having a great time also! The entertainment team were absolutely fantastic, the best we've ever seen in any of the resorts we've been. They didn’t hold back when accosting you into activities and they never seem to tire of dancing! They were particularly great with our Daughter and organised a Birthday applause for her at the pool party. Thanks Ricky! Finally the Mr Catalonia show was by far the funniest thing I’ve ever seen in a resort although, I was very pleased I wasn’t a contestant! Things to be aware of before coming: A)- If you like to tip like us, it’s far easier to arrive with plenty of $1 and $5 bills as opposed to bigger notes as changing to smaller currency in the resort is a real challenge. This is even more difficult if like us, you arrive with Dominican Pesos, in the typical large notes provided in a currency exchange. Despite going to reception around twice everyday, only once were they able to change one of my larger notes to smaller ones. This meant that in order to tip, I would have to negotiate an exchange to dollars with the bell boy, and then return to the front desk for a change to dollar bills.
Andreia
maart 2023
This was my first holiday in Punta Cana, I was given a beautiful ground floor room, because of a bad leg, near the beach and the pool, thanks to Edwin and Ruth. They were extremely helpful and kind. As were all the staff in the hotel. The gardens were magnificent, with beds next to a magical lagoon, if you wanted to be in a quiet space. The beach and pool were great, good food with friendly waiters, what more could you want? I needed a break from a big city, to relax and feel I was being taken care of and I definitely got what I wanted and more !!
Nishat
december 2023
Beautiful beaches, friendly staff, there is everything you need such as hair dresser, SPA, shops, different restaurants etc. The food is really good, and the buffet has a large selection of meals We had a wonderful time there
Sabrina
maart 2023
Beautiful and well kept grounds and facilities.
Isidro
januari 2023
Love the layout, location, comfort
Khandice
april 2024
The food was good, excellent. Variety of European and Caribbean.
Fatos
mei 2023
The site is perfect, the beach is lovely, the entertainment team is really the best. Everything was just lovely and fun I recommend taking more than 3 nights, and to pay extra for the renovated rooms, it's worth it
Bar
februari 2024